SALON POLICIES:

Cancellation Policy

Please provide a cancellation notice at least 24 hours before your appointment to avoid a cancellation fee. If you cancel your appointment less than 24 hours before it is scheduled to take place, you are subject to a charge of 50% of your service total. If you no-call/no-show your appointment, you are subject to a charge of 100% of your service total. We reserve the right to refuse service at any time.

Child Policy

At TCR , we work with sharp scissors, hot tools, chemicals and other equipment. We do not have an area designated for children or staff that can keep an eye on them during your appointment. For this reason, children are not permitted in the salon unless they have an appointment or are pre approved otherwise. Please understand that our concern is for the safety of your child and our clients and staff. Thank you for your corporation and understanding!

Adjustment Policy

If you are not happy with your results please call the salon directly. Your stylist will be happy to make small adjustments within 7 days or less from your previous appointment. This does not apply if you changed your mind from the direction you and your stylist decided during your consultation. We reserve the right to refuse service at any time.

Extensions

Extension services start at $240.
Only extensions purchased by The Common Room can be used. Consultation required, please call the salon to book.

Color Correction

Color corrections start at $250.
Consultations are required, please call the salon to book.

Refunds

We do not offer refunds of any kind. This includes all product purchases and services. * See our adjustment policy if you are dissatisfied with your results.